Machine Sales and Maintenance

Plaza-i is an ERP system that integrates all the way through to accounting data and serves also as an ideal sales management system equipped with the following standard features for machine and equipment sales and maintenance service industries.

Plaza-i is an ERP system (accounting, sales, purchasing, and logistics management) covering basic sales management functionality, such as multiple warehouses, inventory allocation, receiving and shipping management, sales orders, purchase orders, and purchase planning. It allows managing machines with multiple management units mixed, which is required in machine/equipment sales and maintenance, e.g., machines are managed by serial numbers while repair parts are by item code. This one single system can handle unique business operations that are required in equipment sales and maintenance inventory management.

You can not only keep track of inventory movement from purchasing to sales for lot and serial items but also input and manage transaction and maintenance histories of after-sale and on-site services; therefore, this system is suitable for equipment sales and maintenance services.

When the companies sell their products, they need two separate systems: product sales and service contract systems. In general, systems offer billing and cash collection features only for accounts receivables; however, Plaza-i provides billing features that can issue an invoice for fixed-term maintenance fees to be received in advance and an invoice by combining sales of maintenance parts and other each-time billing data. Furthermore, at the time of a sale being recognized, if the system finds an advance received has been recorded, it can automatically be reversed. The cash collection voucher also supports advances received. These are some of the advantages of Plaza-i ideal for machine/equipment sales and maintenance companies.

You can register maintenance service contracts of sold machines, preventing billing and sales entry omissions. In case of contract updates such as price revision and additional equipment for maintenance, register it beforehand with the future applicable date specified or correct it and create an invoice retroactively.

Since Plaza-i supports foreign currency transactions not only in the sales management module but also in the receivable, payable, and accounting modules, you will not need an additional system to handle export and import transactions.