Plaza-i implementation flow/support
Implementation Steps
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Step.1 Proposal
Upon your inquiry, we will conduct an interview and demonstration, and our experts will make a ""recommended and reasonable'' proposal that meets your objectives.
This proposal includes details of platform configuration such as hardware, Plaza-i module configuration, service configuration, schedules, prices, etc." "Upon your inquiry, we will conduct an interview and demonstration, and our experts will make a ""recommended and reasonable'' proposal that meets your objectives.
This proposal includes details of platform configuration such as hardware, Plaza-i module configuration, service configuration, schedules, prices, etc. -
Step.2 Application Consulting
After receiving your order, our dedicated consultant who is familiar with systems and business will propose the optimal Plaza-i implementation and operation policy after conducting interviews, confirming your business requirements, and completing a fit-gap analysis. Also, enter your evaluation on CRP at this stage.
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Step.3 Customization
Based on the fit-gap analysis that starts at the Proposal step and is completed in the Application Consulting step, we will add functions, screens, and reports as deemed necessary.
Plaza-i is one of the few packages that can be upgraded smoothly even if customized features are added. -
Step.4 Implementation Support/Training
Based on the implementation and operation policy decided at the Application Consulting step, let's set up system data such as optional parameters, set up, review, and import master data, and register initial balances to get the Plaza-i system ready for operation.
At the same time, we will provide each person in charge with system operation training on master maintenance, daily operations, monthly closing processes, etc. Since it is completely individual training, you can learn until you thoroughly understand and move on to go-live. -
Step.5 Support after Go-Live
After going live, review the operational results including the first monthly closing process, confirm that the objectives of system implementation have been achieved, and then complete implementation support, handing over to standard support.
Conference Room Pilot (CRP) that only Plaza-i can achieve
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Achieving consistent requirement definition using actual data
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Confirmation and verification are possible while visualizing the business on the system.
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It is possible to compare and consider business operations with the standard framework of the system.
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Achieve early detection and resolution of problems and minimize customization
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Training using verified systems ensures increased proficiency
By defining consistent requirements at the initial stage, we aim to minimize customization through early detection and resolution of problems. It is a safe, secure, and reliable implementation method that supports personnel in improving their system proficiency through repeated verification using actual system and data.
A CRP is an implementation method that allows users to have hands-on experience to verify a new ERP system using actual data at the early stage of implementation and compare the standard features with your company's operations.
The Implementation Method Based Mainly on Desk Meetings:
The success of implementation largely depends on "the business knowledge and explanation ability of the vendor side" and "the ability to understand the system on the user side."
Even if there is a misunderstanding on the specifications, it might not be found out until just before go-live and you cannot test the operation flow with new changes.
The result might be increased costs, a significant delay in go-live, and tailoring the new system to your current operations, maintaining the status quo...
The Implementation with CRP:
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Achieving consistent requirement definition using actual data
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Confirmation and verification are possible while visualizing the business on the system.
-
It is possible to compare and consider business operations with the standard framework of the system.
-
Achieve early detection and resolution of problems and minimize customization
-
Training using verified systems ensures increased proficiency
By defining consistent requirements at the initial stage, we aim to minimize customization through early detection and resolution of problems. It is a safe, secure, and reliable implementation method that supports personnel in improving their system proficiency through repeated verification using actual system and data.
Not Every System Can Perform CRP
With know-how and business knowledge accumulated over 30 years, the feature-rich Plaza-i enables the implementation method.
Safe and Secure Implementation
Since both consultants and users communicate using common visible tools such as screens and forms, the following can be achieved:
・Less discrepancies,
・Quick review and feedback, and
・Specific and clear requests for changes.
As a result, users can implement the system without in-house IT experts.
Reasons for Long-Lasting System: One Source and Support Services
What is "One-Source" which Business Associates is Committed to?
Additional developed features will be embedded in the package as standard features.
You can use all features, including those customized for other users, upon free version upgrades.
Major upgrade costs are not necessary at the time of law revision or OS updates, which will greatly contribute to reducing your total cost of ownership 10 or 20 years from now.
Support Services for Daily Operations
Plaza-i Application Support
Our expert support staff will help you in utilizing the Plaza-i system. Since we the developers directly provide support, the quality is unmatched. We can permanently support even customized features.
Plaza-i Platform Support
This service prevents or minimizes problems and failures related to the Plaza-i platform (preventive maintenance), supports business continuity planning (BCP), and ensures a quick recovery if a failure occurs (failure recovery).
By providing total support for applications and platforms, Business Associates offers a one-stop service to help you with prompt and efficient resolution and with your business continuity planning including hardware.
